Cancellation guide

How to cancel Peloton App

Last reviewed July 1, 2026 · California ARL compliance: Observed

If you're trying to cancel Peloton App, here's exactly what to do — plus what California law requires them to make easy, and what to do if they don't.

The steps

  1. 1

    Manage subscription through the App Store or Google Play, or via Peloton account settings.

Is it actually easy to cancel?

Our observation

Observed

Post-signup email included a summary of how to cancel and a link to account settings.

What California law requires

Under California Business & Professions Code § 17602, any company that auto-renews a subscription for a California consumer must:

  • Clearly disclose the auto-renewal terms before you sign up.
  • Get your affirmative consent to the renewal — no pre-checked boxes.
  • Send an acknowledgment email with a clear cancellation policy.
  • Provide an easy online cancellation method — you shouldn't have to call, chat, or beg to leave.

If Peloton App didn't do these things, any charges may be treated as an unconditional gift — and you may be entitled to a refund.

Charged after you tried to cancel?

Tell us what happened. We document patterns of Automatic Renewal Law non-compliance and can point you toward next steps.


Observations dated 7/1/2026. Cancellation flows change — if these steps are out of date, please let us know.