As of the review date, we did not observe a clearly disclosed early termination fee alongside the price on the annual plan signup screen.
What we observed
- Not observed
Clear and conspicuous disclosure of renewal terms
The annual plan's early termination fee was not shown in the same visual field as the monthly price during signup.
Observed Jun 20, 2026
- Unclear
Affirmative consent to the automatic renewal
Consent to auto-renewal appeared bundled with the general Terms of Use checkbox.
Observed Jun 20, 2026
- Not observed
Acknowledgment email with cancellation policy
A post-signup email was received; it did not include a summary of the cancellation policy or how to cancel online.
Observed Jun 20, 2026
- Not observed
Easy online cancellation mechanism
The online cancellation flow presented multiple retention offers and, for annual plans, redirected to a chat agent.
Observed Jun 20, 2026
- Unclear
Renewal or price-change notice before charging
No pre-renewal notice was observed in the sample account reviewed.
Observed Jun 20, 2026
How to cancel
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